StaySub is a WordPress plugin for WooCommerce Subscriptions that intercepts the cancellation process with a customizable popup offering discounts or subscription pauses as alternatives. It also collects cancellation reasons through a survey. All data remains on the merchant's server with no external SaaS dependency. A dashboard tracks revenue recovered through accepted offers. The plugin loads assets only on relevant account pages and supports full visual customization. It helps retain customers who might otherwise cancel permanently.
StaySub sits in PulseGate's E-commerce platforms category. High churn rates from subscription customers cancelling without being offered alternatives or reasons being captured. It is built as a B2B product for WooCommerce Subscriptions store owners. StaySub follows a freemium model, with paid plans starting at $49. The product ships for the web, and it can be self-hosted.
Behind StaySub is NsThemes, and the product first shipped in 2026. Key capabilities include Cancellation Intercept, Discount Offers, and Subscription Pause. The interface is available in Danish and English.
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