SpeakNova

SpeakNova is a business automation platform and implementation partner built around AI voice agents and an automation layer called Omni. It is presented as software for businesses that want to handle customer calls, connect workflows, and move from disconnected tools to one connected system.

Its Voice Agents are described as AI phone agents that answer, qualify, book, and follow up on calls. The listed functions include inbound and outbound calls, after-hours coverage, appointment booking, lead capture, and call summaries that are synced to a team. The agents can be trained around a business’s tone, FAQs, services, and workflows. Omni is described as an automation layer for managing workflows, customer interactions, CRM and ticketing activity, and internal work, and it is said to support AI agents across the business. The platform is also described as scalable and fully customizable.

SpeakNova says it serves businesses that are dealing with unanswered calls, delayed callbacks, booking and rescheduling work, and work spread across different systems. It also says teams that want AI in one governed workspace, along with approvals and visibility over what gets automated, may start with Omni. The company describes itself as a white-glove software agency helping businesses modernize how they operate through custom software, automation, AI agents, and connected business platforms.

The service is delivered as platform technology combined with hands-on setup, configuration, launch support, and ongoing optimization. The process includes reviewing workflows and goals, building voice agents and Omni workflows, preparing knowledge sources, connecting systems where appropriate, testing the experience, and improving performance after launch. SpeakNova also refers to discovery calls and a booked demo on its site.