Solver Live Chat is a WordPress plugin designed to provide a chat widget on websites, enabling site visitors to ask questions and receive answers based solely on information supplied by the site owner. The plugin operates by first searching a designated knowledge base for an exact match to the visitor's question. If a match is found, it delivers the corresponding answer immediately. If there is no exact match in the knowledge base, Solver Live Chat then searches through selected site content, including specific post types, pages, RSS feeds, and sitemap URLs, to find the single most relevant piece of information to display as a response. A key feature of Solver Live Chat is its strict adherence to the content provided by the site owner. The plugin does not generate or guess answers beyond the supplied material. If it cannot find any relevant information in the knowledge base or the selected site content, it displays a pre-configured message indicating that it does not know the answer, rather than attempting to fabricate a response. This approach ensures that all answers remain accurate and grounded in the owner's content, addressing the need for reliable, content-based chat support on WordPress sites. Solver Live Chat is intended for WordPress site owners who wish to offer visitors a way to get answers from their existing content without the risk of misinformation. The plugin is delivered as a standard WordPress plugin, installable through the WordPress Plugin Directory. Pricing and licensing details are not specified in the available information.
Solver Live Chat sits in PulseGate's Communication & Collaboration category. It focuses on answering website visitor questions accurately using only site owner's content, avoiding AI hallucinations. Solver Live Chat is a B2B product aimed at wordPress site owners. Solver Live Chat costs nothing to use. It runs on the web and embeddable surfaces.
It is developed by solverwp, and it first shipped in 2026. Among its 5 catalogued features are chat widget, knowledge base search, and content-based answers. The interface is available in English and Dutch.
Summary written by a language model from the project’s public pages.
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