Snoooz is an AI-powered email automation platform designed for teams and shared inboxes. It addresses the challenge of managing high volumes of emails, such as support questions, sales leads, order updates, and policy inquiries, by automating the process of drafting, replying, routing, labeling, escalating, and following up on emails. The tool is positioned to handle repetitive email tasks directly, reducing the need for manual intervention and allowing teams to maintain timely responses.
Key features of Snoooz include an AI email assistant that drafts and sends replies, routes and escalates emails, and follows up as needed. The platform offers automation rules, customizable workflows, and autopilot actions, enabling users to configure how emails are managed. Snoooz can classify and label inbound emails, and it provides personalized autoresponder replies trained on an organization's own business knowledge base. Users can begin in a review mode to approve drafted responses before enabling full autopilot, maintaining control over outgoing communications.
Snoooz is compatible with every email provider, including Gmail and Outlook, and integrates with team workflows. It is suitable for organizations that manage shared inboxes and require efficient handling of large volumes of incoming messages. The platform emphasizes security and compliance, referencing standards such as SOC 2, ISO 27001, HIPAA, and GDPR, and offers data residency options.
The service allows users to start for free, with the option to book a demo.
In the Email & inbox space, Snoooz takes a focused approach. It focuses on managing and responding to high volumes of team and shared inbox emails without manual effort. Snoooz is a B2B product aimed at business teams managing shared email inboxes. A free plan is available. It runs on the web.
Snoooz first shipped in 2024. Among its 10 catalogued features are AI email drafting, automated replies, and email routing.
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