ServiceNow & Jira Integration links support cases and development issues across ServiceNow and Jira. It supports case escalation, duplicate searching, automatic issue creation, bidirectional links, status visibility, and configurable field mapping for support and development teams.
In the Workflow automation space, ServiceNow & Jira Integration takes a focused approach. It focuses on connecting support cases with development teams without duplicate issues or manual status updates. It is built as a B2B product for support and software development teams using ServiceNow and Jira. It ships for the web.
Quantum Whisper builds and maintains ServiceNow & Jira Integration. Among its 8 catalogued features are case escalation, bidirectional links, and duplicate search. It exposes integrations via a public API.
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