KePSLA analyzes guest feedback and online reviews to provide real-time intelligence for hotels, chains, and resorts. It supports hospitality teams with sentiment analysis, multilingual feedback processing, and operational insight generation.
In the Other analytics space, Kepsla takes a focused approach. It focuses on helping hotels and resorts gain actionable insights from guest feedback and reviews using AI. It is built as a B2B product for hotel managers and hospitality businesses. It ships for the web.
It is developed by KePSLA, and it first shipped in 2023. Among its 5 catalogued features are guest review aggregation, AI insights, and multi-language support. The interface is available in English, Spanish, and Italian.
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