Retail ViVA is a cloud-based retail ERP platform designed to unify and manage all aspects of retail operations within a single system. It is structured around 26 integrated modules that cover a wide spectrum of retail business needs, eliminating the need for separate, disconnected tools. The platform addresses challenges faced by retailers who traditionally rely on multiple systems for procurement, point of sale, payroll, analytics, and other core functions, offering instead a unified codebase and data model for seamless operation and data consistency.
The platform's modules are organized into eight thematic tracks: Core Operations (including procurement, inventory, merchandising, point of sale, and finance), Customer Engagement (CRM, marketing campaigns, customer experience management, and customer portal), Human Capital (workforce management, time and attendance, scheduling, and payroll), Supply Chain (warehouse management, stock taking, supplier portal, and service/warranty management), Governance & Compliance (risk management, environmental health and safety, and enterprise content management), Intelligence (embedded analytics for reporting and insight), Strategy (corporate strategy tracking and project management), and Channels & Finance (e-commerce, m-commerce, offline POS, and embedded financing). Each module is built directly into the platform, not as an add-on or third-party integration, ensuring consistent user experience and data integrity across the system.
Retail ViVA is tailored for a variety of retail verticals, offering category-specific configurations, taxonomies, and workflows for apparel and fashion, consumer electronics, furniture, lifestyle, personal care, and wholesale and distribution. Examples of these specializations include native handling of size and season for apparel, serial number tracking for electronics, made-to-order support for furniture, and batch tracking for personal care products.
The platform has been in continuous production for over fifteen years, serving retail clients across the Asia Pacific region at scale. It is positioned for retailers seeking a comprehensive, integrated solution to manage every aspect of their business from procurement to customer engagement, with a focus on eliminating data silos and simplifying operations through a single source of truth.
Retail ViVA sits in PulseGate's Business & Operations category. It focuses on managing all aspects of retail operations in a unified, integrated ERP platform. Retail ViVA is a B2B product aimed at retail businesses. It runs on the web.
Behind Retail ViVA is Sathguru. Among its 8 catalogued features are ERP modules, procurement management, and inventory management.
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