vinSUITE

vinSUITE offers an integrated solution tailored for wineries, combining tools for eCommerce, customer management, point of sale, and wine club administration. The platform is designed to help wineries manage their customer relationships and sales processes both online and in-person.

The eCommerce component features handcrafted, mobile-friendly website designs created by the vinSUITE web development team. These websites include club member-only pages and discounts to encourage loyalty, an intuitive shopping experience with a streamlined one-page checkout, and CRM tools such as online login for credit card and preference updates. The platform provides in-depth customer analytics for targeted marketing, as well as automatic transaction-based emails and email tracking.

For point of sale operations, vinSUITE includes TabletPOS, which allows staff to access customer profiles, manage multiple open orders with custom order tagging, and enhance the club member experience with card-on-file and will call pickup options. The DesktopPOS version is built for high-volume tasting rooms and features Google address look-up, hot keys, secure payment processing with EMV, GooglePay, and ApplePay support, and an offline mode for use when internet access is limited.

The wine club and allocation management tools are designed to help wineries grow brand loyalty and manage club operations efficiently. The platform offers a five-step process for wine club runs, supports batch processing, and enables allocation management with custom permissions and easy customer checkout with wish list features. vinSUITE also includes analytics, website templates, and various integrations. Pricing for the service starts at $449 per month.