Responses adds a live chat widget to WordPress sites, allowing visitors to send messages and site owners to respond from a shared inbox. It also supports conversations from Instagram, Facebook, WhatsApp, and Telegram, with web and mobile access.
Responses – Live Chat & AI Replies is a Customer support & success project. It focuses on handling website visitor messages and social conversations from separate channels and inboxes. Responses – Live Chat & AI Replies is a B2B product aimed at wordPress site owners and small businesses. It runs on the web and embeddable surfaces.
It is developed by responses, and it first shipped in 2026. Key capabilities include live chat widget, shared inbox, and AI replies. The interface is available in English and Chinese. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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