Relio is an AI sales assistant for e-commerce stores. It is built to handle customer conversations, recommend products, and help turn visitors into buyers through a chat-based interface available around the clock.
Its feature set centers on product discovery and store support. Relio offers AI chat assistance with semantic product search, contextual follow-up questions and answers, product cards with images, prices, and calls to action, and smart alternatives when products are unavailable. It also supports live chat with human support alongside AI, lead capture with consent and handoff to human agents, order status lookup, cancellation request handling, retention coupon creation, add-to-cart purchasing in chat, owner bias to weight preferred manufacturers, and hide-price behavior that can drive traffic to product pages with a view-price flow. Multi-language translation is listed at 90+ languages, and the analytics dashboard tracks conversations, clicks, revenue, unique visitors, click rate, top queries, peak hours, recommended and clicked products, AI confidence, daily trends, and sales attribution.
Relio is delivered through integrations for Shopify and WooCommerce, where it supports one-click app install or a WordPress plugin. It also works with CSV import, a web scraper, and Google Merchant import from a feed or sitemap.xml with scheduled auto-sync. The site describes it as connecting to a store in minutes and supports sales attribution for Shopify and WooCommerce. Pricing references a free trial and a join-for-free callout, and the interface shown includes a starter trial. The page also lists 4.9/5 based on 100+ reviews.
Relio is an AI project. It helps WooCommerce stores engage visitors and increase conversions through AI-driven chat and product recommendations. It is built as a B2B product for wooCommerce store owners. Relio follows a freemium model. It ships for the web and embeddable surfaces.
Behind Relio is Relio, and it first shipped in 2026. Key capabilities include AI chat assistant, product recommendations, and order tracking. The interface is available in English and Vietnamese.
Summary written by a language model from the project’s public pages.
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