ProProfs Help Desk
PulseGate's liveness check found it on 8 Sep 2026; it has been in the index since 9 Aug 2026. How this is checked
ProProfs Help Desk is a cloud-based customer support platform for managing tickets, shared inboxes, live chat, and omnichannel conversations. It includes AI-assisted ticket resolution, workflow automation, knowledge bases, collaboration tools, customer surveys, and reporting for support teams.
Overview
10 featuresIn the Help desks & ticketing space, ProProfs Help Desk takes a focused approach. It focuses on managing customer support requests across channels without losing track of tickets, conversations, or team performance. ProProfs Help Desk is a B2B product aimed at customer support teams. ProProfs Help Desk follows a freemium model. It ships for the web.
Behind ProProfs Help Desk is ProProfs. Key capabilities include AI ticket resolution, ticket management, and shared inboxes.
Summary written by a language model from the project’s public pages.
- AI ticket resolution
- Ticket management
- Shared inboxes
- Omnichannel support
- Live chat
- Ticket forms
- Knowledge base
- Team collaboration
- Customer surveys
- Support reports
Built with & integrations
- WordPress
- /wp-content/ in the HTML
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
Frequently asked questions about ProProfs Help Desk
- What does ProProfs Help Desk do?
- ProProfs Help Desk focuses on managing customer support requests across channels without losing track of tickets, conversations, or team performance. It is catalogued under Help desks & ticketing on PulseGate.
- Who is ProProfs Help Desk for?
- ProProfs Help Desk is a B2B product built for customer support teams.
- Is ProProfs Help Desk free?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does ProProfs Help Desk run on?
- ProProfs Help Desk runs on the web.
- Is ProProfs Help Desk still active?
- PulseGate's liveness check found it on 8 Sep 2026.
- What projects are similar to ProProfs Help Desk?
- Similar projects tracked by PulseGate include ProProfs Live Chat, ProProfs Knowledge Base, and HelpDesk.com.ProProfs Live ChatProProfs Knowledge BaseHelpDesk.com
- Who develops ProProfs Help Desk?
- ProProfs Help Desk is developed by ProProfs.
Similar projects
Closest matches by what these projects do