Pilot is a knowledge base and wiki platform designed for teams that use Google Drive and Google Workspace. The service uses AI to transform Google Workspace files—including Docs, Slides, and Sheets—into a centralized team wiki and learning management system. Pilot enables users to sync all organizational knowledge in one place, integrating with over 1800 products to serve as a single hub for company information that remains up to date. The platform offers both traditional and conversational search capabilities, leveraging Chat-GPT to provide AI-powered answers based on internal knowledge stored in linked files. Pilot also features integration with Slack, allowing team members to interact conversationally with company knowledge and receive proactive suggestions when the system identifies users who may need assistance. For training and onboarding, Pilot allows grouping of specific files and documents into repeatable playlists. It supports gamification through badges, which can be earned by passing quizzes associated with these playlists. Access control is streamlined, with options to quickly add or remove users from files and workspaces, and permissions can be set to restrict or open access as needed. Organizations can further customize their knowledge base by using a custom domain or subdomain, and by adding external links to content not stored within Google Drive. Pilot emphasizes speed in setup, loading, and search operations. Security is highlighted as a foundational aspect, with the platform utilizing Heroku Security’s infrastructure to protect user assets. The service is available via a web-based interface and offers a 14-day free trial that can be started with Google authentication, requiring no credit card. Pricing models for startups, non-profits, and educational institutions are mentioned, though specific details are not provided in the available evidence. The tool is positioned as a solution for innovators and industry leaders, particularly teams seeking to streamline internal knowledge management, training, and onboarding processes using their existing Google Workspace resources.
In the Knowledge base & wikis space, Pilot takes a focused approach. Teams struggle to organize and access internal knowledge stored in Google Drive efficiently. Pilot is a B2B product aimed at Google Workspace teams. Pilot follows a freemium model. It runs on the web.
Pilot first shipped in 2022. Among its 5 catalogued features are AI search, Google Drive integration, and wiki creation.
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