Phoenix Incident Management is a Jira Cloud app for coordinating incidents within existing engineering workflows. It provides guided root-cause analysis, Five Whys, action-item tracking, incident communications, and reporting on resolution and recurring themes.
Phoenix Incident Management sits in PulseGate's Maintenance & asset management category. It focuses on managing engineering incidents, root-cause analysis, communications, and follow-up actions across teams. It is built as a B2B product for engineering and product teams using Jira Cloud. There is a free tier. It runs on the web.
Behind Phoenix Incident Management is Phoenix Incidents, Inc. Among its 10 catalogued features are incident management, Guided RCA, and Five Whys analysis. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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