Paperchat

PaperChat is a customer support AI agent service for businesses, with human handover built in. It is described as an AI live chatbot service that lets businesses chat with customers in real time, and it is also presented as a tool for customer support AI agents with CRM integrations.

The service supports lead collection, human handover, and syncing with external tools. It can be trained on files, website content, a knowledge base, or natural language text, and the resulting chatbot is described as understanding products and services and making intelligent suggestions. PaperChat also includes analytics and reporting for reviewing chatbot conversations, identifying trends, uncovering common user queries, and optimizing chatbot performance. Its multilingual AI models are stated to cover over 95 languages and to handle both complex queries and informal remarks in an appropriate manner.

PaperChat is aimed at businesses and includes e-commerce among its listed use cases. It offers no-code integrations and can connect to a favorite no-code platform to automate workflows. Named integrations on the site include Shopify, Webflow, Wix, Framer, and WordPress & WooCommerce. The product copy also says that no coding is required.

Pricing information on the site states that users can get started for free and that no credit card is required. PaperChat is the product name used on the site, and the page also describes it as made with in the EU.