NCB Right of Withdrawal for WooCommerce is a WordPress plugin designed to add an electronic withdrawal function to WooCommerce stores. Its primary purpose is to help store owners comply with the withdrawal-function requirement introduced by Directive (EU) 2023/2673, specifically Article 11a of the Consumer Rights Directive 2011/83/EU. This regulation mandates that consumers must be able to electronically declare their intention to withdraw from a purchase, and this plugin provides the necessary infrastructure to support that process. The plugin introduces a guided, two-step withdrawal form that allows customers to declare withdrawal from a purchase. The form includes order lookup and product selection, followed by a confirmation step. For logged-in customers, the form features an order drop-down menu, while guests can access the process by providing an order number and billing email, with this guest access being toggleable by the store administrator. The plugin also adds a withdrawal button to the customer's order page, with the label for this button selectable from a set of presets or customizable to a specific value. Each withdrawal request is assigned a unique, traceable request number, and store administrators can review and process these declarations from a dedicated admin screen. This setup is intended for WooCommerce store owners who need to manage electronic withdrawal requests in line with EU consumer rights legislation. The plugin is delivered as a WordPress extension, integrating directly with WooCommerce. Details regarding pricing or licensing are not specified in the available evidence.
NCB Right of Withdrawal for WooCommerce sits in PulseGate's E-commerce platforms category. It focuses on automating and managing electronic right of withdrawal requests for WooCommerce stores under EU law. NCB Right of Withdrawal for WooCommerce is a B2B product aimed at wooCommerce store owners. NCB Right of Withdrawal for WooCommerce costs nothing to use. It runs on the web.
NCB software builds and maintains NCB Right of Withdrawal for WooCommerce, and it first shipped in 2026. Among its 5 catalogued features are guided withdrawal form, order lookup, and admin management screen. The interface is available in English, Spanish, and Serbian.
Summary written by a language model from the project’s public pages.
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