NCB Right of Withdrawal for WooCommerce is a WordPress plugin designed to add an electronic withdrawal function to WooCommerce stores. Its primary purpose is to help store owners comply with the withdrawal-function requirement introduced by Directive (EU) 2023/2673, specifically Article 11a of the Consumer Rights Directive 2011/83/EU. This regulation mandates that consumers must be able to electronically declare their intention to withdraw from a purchase, and this plugin provides the necessary infrastructure to support that process. The plugin introduces a guided, two-step withdrawal form that allows customers to declare withdrawal from a purchase. The form includes order lookup and product selection, followed by a confirmation step. For logged-in customers, the form features an order drop-down menu, while guests can access the process by providing an order number and billing email, with this guest access being toggleable by the store administrator. The plugin also adds a withdrawal button to the customer's order page, with the label for this button selectable from a set of presets or customizable to a specific value. Each withdrawal request is assigned a unique, traceable request number, and store administrators can review and process these declarations from a dedicated admin screen. This setup is intended for WooCommerce store owners who need to manage electronic withdrawal requests in line with EU consumer rights legislation. The plugin is delivered as a WordPress extension, integrating directly with WooCommerce. Details regarding pricing or licensing are not specified in the available evidence.
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