Merchaat is an embeddable AI chatbot widget for websites, designed to automate customer support by answering questions, looking up orders, and escalating complex cases to humans. It supports integration with platforms like WooCommerce and offers multi-inbox management for multiple brands.
Merchaat is a Business & Operations product. It automates customer support by providing instant AI-powered answers and order lookups on websites. Merchaat is a B2B product aimed at e-commerce site owners. A free plan is available; paid tiers begin at $19. The product ships for the web and embeddable surfaces.
Merchaat first shipped in 2024. Across PulseGate's embedding index, Merchaat has few near neighbours, marking it as relatively distinct. Among its 5 catalogued features are AI chatbot, knowledge base, and order lookup.
Latest indexed changes and source events
merchaat.com discovered by the PulseGate indexer