Manifest AI

Manifest AI is a GPT-powered digital sales associate designed for eCommerce brands, particularly those operating Shopify stores. Its primary purpose is to enhance the online shopping experience by assisting buyers throughout their pre-purchase journey, aiming to increase conversions and customer satisfaction. The platform offers over 500 pre-built AI agents, each tailored to specific eCommerce functions such as product recommendations, customer support, marketing analytics, and training. Users can also create custom agents using a no-code studio, defining goals, success criteria, and instructions for each agent.

The tool automates a range of interactions on eCommerce sites. Notable agents include those that match products (such as pairing shirts with trousers), provide personalized quizzes, deliver coupon codes to reduce drop-offs, answer product queries, track orders and returns, monitor customer satisfaction (CSAT), and generate reports on revenue influenced by AI. Specialized features include an AI Fit Predictor that recommends sizes based on customer input, AI Trivia to share product facts, and conversation starters that engage shoppers based on their purchase history. Additional agents can recommend recipes using store products, offer size guides, and enable Amazon-style product discovery to reduce drop-offs and returns.

Manifest AI integrates with helpdesk platforms like Gorgias and Zendesk for seamless handover to human agents when needed. It is primarily installed via the Shopify App Store, but support is available for integration with other platforms. Once installed, Manifest AI imports product data, collections, policy pages, and other content from the store to train its agents, enabling them to answer a wide range of customer questions about products, policies, and comparisons. The platform also includes built-in conversion rate optimization tools, such as A/B testing for quizzes, embeds, and product detail page (PDP) widgets, allowing brands to experiment and analyze performance metrics like interaction rates and conversion influence.

Manifest AI positions itself as more than just a software solution by fostering a community for eCommerce professionals and offering events and webinars.