Makler-Berater is a digital assistant designed specifically for real estate agents, providing automated customer engagement via both WhatsApp and website chat. The tool addresses the challenge of responding quickly to property inquiries, ensuring that prospective buyers receive immediate assistance even when agents are unavailable. By offering instant replies, recommending suitable properties, and scheduling viewings, Makler-Berater helps prevent potential clients from seeking alternatives due to delayed responses.
The platform operates across two main channels: WhatsApp and website chat, using the same knowledge base and assistant for both. It is capable of analyzing uploaded property documents or links, learning the details of each listing in just a few minutes. When a customer initiates contact—either through WhatsApp or the website—the assistant responds with relevant property suggestions, provides images, and can handle requests to schedule viewings. The system includes automatic lead scoring, categorizing inquiries as hot, warm, or cold, and sends real-time notifications to the agent’s mobile device when a high-potential lead is identified. It also recognizes key buyer criteria such as budget, timeframe, and financing status, streamlining the qualification process.
Makler-Berater was developed in collaboration with real estate professionals and is used with real property portfolios. The assistant is available around the clock, with response times under five seconds, and is positioned as a solution for the everyday demands of real estate agents. Data privacy and security are emphasized, with the service operating in compliance with the General Data Protection Regulation (DSGVO), using servers located in Europe and encrypted data handling.
Setting up the assistant is promoted as a quick process, requiring no credit card, taking approximately five minutes, and offering the flexibility to cancel at any time. A free trial is available, allowing agents to test the service without commitment. Makler-Berater is classified as an AI-powered assistant tailored for the real estate sector, focusing on automating client communication, lead qualification, and appointment scheduling across digital channels.
Makler-Berater is an AI & ML product. It provides real estate websites with an AI assistant that can answer property queries and automate customer interactions. Makler-Berater is a B2B product aimed at real estate agents. A free plan is available; paid tiers begin at $29. It runs on the web, embeddable surfaces, and API.
It is developed by srobbani (Germany), and the product first shipped in 2026. Across PulseGate's embedding index, Makler-Berater has few near neighbours, marking it as relatively distinct. Among its 5 catalogued features are AI chat widget, property search, and GDPR compliance. The interface is available in English and Hebrew. It exposes integrations via a public API.
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