Loyalty Suite

Loyalty Suite is a WooCommerce plugin designed to help store owners implement points-based rewards, cashback, and gamified loyalty programs. It aims to enhance customer engagement and drive repeat purchases by offering features like AI-generated ranks, achievements, and time-limited challenges that can be set up quickly without custom development. The plugin supports the creation of multiple virtual currencies, including points and cashback, and allows users to pay with their wallet at checkout either fully or partially. Store owners can configure custom conversion rates between points and currency, and assign multiple wallets per user, such as points, cashback, and experience points.

The platform enables the generation and management of rank sets, which can be tailored by spend, points, or specific customer actions. Ranks unlock exclusive rewards and discount coupons, and can be organized sequentially or flexibly. Achievements are also supported, allowing stores to celebrate milestones like order count, spending streaks, reviews, referrals, and social shares. These achievements can be generated using AI and customized to reflect store-specific goals and engagement activities, offering progression badges and completion bonuses to encourage ongoing participation.

Loyalty Suite includes the ability to launch seasonal or event-based challenges that promote specific products or categories, with missions that reward customers for participation and completion. Store owners can set granular, rule-based conditions for triggering incentives, targeting specific products, categories, spend thresholds, and customer behaviors such as logins, reviews, and social actions. The rewards system accommodates fixed or percentage discounts, rank and achievement perks, and coupon issuance, with options for rule-based application, auto-application at checkout, and usage limits.

Analytics features provide insights into the revenue impact of loyalty programs, comparing member and non-member performance, tracking points and rewards flows, and identifying top-performing ranks, achievements, and challenges. The plugin is available in English, German, French, Spanish, Italian, Portuguese, and Russian, and offers a branded loyalty UI that can be styled to match the store’s theme. Pricing is structured in three tiers: $199 per year for a single site, $399 per year for five sites, and $699 per year for unlimited sites, each including one year of updates and support. Loyalty Suite is delivered as a WooCommerce plugin and is compatible with any WooCommerce theme.