Linked SLA Panel is a Jira Cloud app that displays SLA targets and metrics from linked Jira Service Management issues directly in Jira Software issue views. It supports metrics such as time to first response and time to resolution across projects for development and service teams.
Linked SLA Panel sits in PulseGate's Other project management category. It focuses on giving development teams visibility into service-level targets without switching Jira projects or relying on service desk agents. Linked SLA Panel is a B2B product aimed at Jira Software and Jira Service Management teams. Linked SLA Panel is available on the web.
It is developed by Alanata. Key capabilities include SLA target display, issue view panel, and real-time metrics. It exposes integrations via a public API.
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