Lace is an AI-powered platform designed for call centers and home services businesses to automate lead handling, call reviews, and coaching. It provides 24/7 AI agents to answer calls, book appointments, and deliver actionable revenue insights, helping teams increase efficiency and booking rates.
Lace sits in PulseGate's Business & Operations category. It focuses on eliminating manual call reviews and improving lead handling efficiency in call centers through AI automation. It is built as a B2B product for call centers and home services businesses. It runs on the web.
It is developed by Lace, and it first shipped in 2022. Among its 5 catalogued features are AI call answering, automated coaching, and call review automation.
Summary written by a language model from the project’s public pages.
What PulseGate has recorded for this listing
Same category — not a similarity match