Koji adds AI agents to Confluence and Jira Service Management to answer questions, use Atlassian data, automate incident handling, and optimize ticket management. It is designed for IT, HR, customer service, and other teams operating in Atlassian Cloud.
Koji sits in PulseGate's AI support agents category. It focuses on reducing manual support, incident-handling, and knowledge-search work across Confluence and Jira Service Management. It is built as a B2B product for IT, HR, customer service, and support teams using Atlassian Cloud. Koji follows a freemium model. Koji is available on the web.
It is developed by Konverso. Key capabilities include Confluence Q&A, Generative AI answers, and AI agents. It exposes integrations via a public API.
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