Klozio

Klozio is an AI sales assistant designed as a WordPress plugin for online stores. It functions as more than a traditional chatbot by leveraging the public content of a store’s website—including product listings, pages, and FAQs—to provide tailored advice and product recommendations to visitors. The assistant presents recommended products as clickable cards displaying images and prices, and it is available to interact with customers around the clock. The tool supports multiple languages with automatic detection, specifically English, French, Spanish, German, and Italian, enabling it to engage a diverse audience. Klozio’s responses and interface can be fully customized, allowing store owners to adjust the widget’s position, bubble style, accent color, title, and welcome message to fit their site’s branding and user experience preferences. Operationally, the plugin serves as a lightweight shell that injects the AI-powered widget into the WordPress site using a license key. The AI component, referred to as the chatbot’s "brain," is hosted externally by MyGoodSite, the publisher of Klozio. Notably, the plugin does not transmit access to the store’s admin area; only publicly accessible pages are indexed for training and interaction purposes. Beyond customer engagement, Klozio provides store owners with insights by reporting on visitor searches that yield no results (unmet requests) and by alerting them to potential high-value leads. This feedback can help businesses identify gaps in their offerings and respond to emerging customer interests. Klozio is positioned as a tool for e-commerce operators using WordPress who seek to enhance customer guidance, product discovery, and sales conversion through AI-driven interactions.