Junban Desk is an Atlassian Marketplace app for Jira Service Management Cloud. It provides a denser support queue, inline ticket details and comments, assignment controls, optional status transitions, filters, and automatic refresh for support teams.
Junban Desk sits in PulseGate's Help desks & ticketing category. It focuses on managing Jira Service Management tickets efficiently without switching between queue and ticket views. Junban Desk is a B2B product aimed at Jira Service Management support teams. Junban Desk is available on the web.
It is developed by Collaboration Services. Among its 12 catalogued features are needs-action queue, ticket filters, and live counts. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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