ITSM Language Translation for JSM automatically translates customer requests and agent replies in Jira Service Management. It supports multilingual customer portals, ticket language detection, custom-field translation, language-based queues, and automated assignment for support teams.
ITSM Language Translation is a Localisation & multilingual support project. It focuses on translating multilingual customer tickets and agent replies within Jira Service Management. ITSM Language Translation is a B2B product aimed at Jira Service Management teams handling multilingual customer support. ITSM Language Translation follows a freemium model. It ships for the web.
Reichert Network Solutions GmbH builds and maintains ITSM Language Translation. Among its 10 catalogued features are ticket translation, agent reply translation, and multilingual portal. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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