Intercom for Jira links Intercom conversations with Jira work items and displays conversation, user, and company details alongside Jira issues. Teams can create Jira work items from Intercom and receive live work item updates in customer conversations.
Intercom for Jira is an Async & threaded project. It focuses on keeping customer conversations and Jira work items synchronized across support and development teams. It is built as a B2B product for support and software development teams using Intercom and Jira. There is a free tier. It runs on the web.
It is developed by ToolsPlus. Key capabilities include conversation linking, issue creation, and live work updates. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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