Intalk is a cloud contact center platform for enterprises and customer service teams. It combines inbound and outbound calling, intelligent IVR, AI voice bots and chatbots, omnichannel helpdesk tools, agent mobility, analytics, and CRM integrations.
intalk.io sits in PulseGate's Customer support & success category. It focuses on managing customer communications, contact-center operations, and AI-assisted support across disconnected channels. It is built as a B2B product for enterprise customer service and contact-center teams. Pricing is enterprise-only. It runs on the web.
It is developed by Agami Tech Pvt Ltd. Among its 12 catalogued features are cloud call center, Intelligent IVR, and AI voice bot. It exposes integrations via a public API.
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