inov-ai is an AI-powered feedback platform for SaaS growth. It is built around collecting customer feedback, organizing it in one place, and turning it into insights that can inform product decisions. The page describes it as a product-led growth platform and a customer feedback platform.
Its main workflow is broken into collecting, analyzing, and prioritizing feedback, along with surveys and AI insights. A customizable feedback widget can be deployed with a few lines of code and is described as lightweight, with feedback collection that does not disrupt the user experience. The platform includes an analytics dashboard for visualizing user sentiment and identifying emerging patterns, a kanban-style feature request board for tracking requests from requested to completed, and customer surveys with customizable templates and advanced response analytics. It also says feedback can be automatically categorized, summarized, and used to identify actionable insights from customer comments. The page mentions an AI assistant called Airi, and says users can ask Airi questions about their feedback and get instant insights.
The service is delivered as a web-based platform with a widget that can be added to a website. The FAQ asks about a React/Next.js component and whether the widget is compatible with all websites, which indicates documentation for installation and integration topics, but the page itself specifically states only that the widget can be deployed with just a few lines of code and added to a site in under two minutes. Pricing is shown as a simple three-tier model: a free tier, a Basic plan at $15 per month, and a Premium plan at $50 per month. The free tier includes feedback collection for one website, one shareable link, and a feature request board, while the paid tiers expand the number of websites, shareable links, surveys, CSV uploads or processing, analytics and AI queries; Premium also includes Airi Bot and priority support. The page says no credit card is required to start and that users can cancel anytime.
inov-ai sits in PulseGate's Analytics (BI, web, product) category. Collecting, analyzing, and acting on user feedback to drive SaaS product growth. It is built as a B2B product for saaS product managers and teams. There is a free tier. It ships for the web and embeddable surfaces.
inov-ai first shipped in 2024. Key capabilities include feedback collection, AI insights, and sentiment analysis.
Summary written by a language model from the project’s public pages.
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