initChat adds a WhatsApp-based support dialog to WordPress websites. Site owners can configure agent details, welcome messages, appearance, dialog options, and shortcodes for inline chat widgets.
In the Live chat & support widgets space, initChat takes a focused approach. It focuses on helping website visitors quickly contact an active support agent through WhatsApp. It is built as a B2B product for wordPress site owners. initChat is free to use. initChat is available on the web and embeddable surfaces.
It is developed by Parbat Pithiya, and it first shipped in 2020. Key capabilities include whatsApp chat widget, agent profiles, and agent status. The interface is available in English and Chinese. It is being sunset.
Summary written by a language model from the project’s public pages.
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