IBM Salesforce Extras is a Firefox extension for Salesforce Lightning Console. It adds case highlighting, severity formatting, milestone countdowns, auto-refresh, and related support workflow enhancements for IBM support users.
IBM Salesforce Extras is a Browser DevTools & extensions project. It focuses on improving Salesforce Lightning Console case visibility and workflow efficiency for IBM support teams. IBM Salesforce Extras is a B2B product aimed at IBM support teams using Salesforce Lightning Console. IBM Salesforce Extras is free to use. It ships for the web and embeddable surfaces.
Behind IBM Salesforce Extras is John Rawls, and it first shipped in 2018. Among its 8 catalogued features are severity highlighting, severity shortening, and auto-refresh. The interface is available in 32 languages, including Czech, German, and Greek.
Summary written by a language model from the project’s public pages.
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