HighEngage lets businesses create AI agents trained on their websites, documents, and FAQs. The agents answer customer questions across web and messaging channels, capture leads, hand off complex issues to live staff, and provide conversation performance tracking.
In the Chatbots & assistants space, HighEngage takes a focused approach. It focuses on answering customer questions and capturing leads without requiring a support team to handle every interaction. HighEngage is a B2B product aimed at businesses and customer-support teams. There is a free tier. HighEngage is available on the web and embeddable surfaces.
Behind HighEngage is HighEngage. Key capabilities include knowledge training, intent detection, and lead capture.
Summary written by a language model from the project’s public pages.
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