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Herodesk

herodesk.comHelp desks & ticketing

PulseGate's liveness check found it on 13 Sep 2026; it has been in the index since 29 Jun 2026. How this is checked

Herodesk is a helpdesk, live chat, and ticketing system developed for webshops, B2B, and SaaS companies. Built in Scandinavia and fully GDPR compliant, it consolidates customer questions from multiple channels into a single shared inbox while incorporating complete order data from connected webshops. The system addresses fragmented support by combining channels, order information, and AI assistance in one place.

Inferred · not functionally tested

FreemiumWebCloud-managed
Herodesk preview
Visit herodesk.com

Overview

5 features

Purpose: Centralizes customer support channels and automates responses for ecommerce and SaaS businesses.

Inferred · not functionally tested

Audience: ecommerce and SaaS companies needing customer support solutions

Inferred · not functionally tested

Functions: collaboration, workflow_automation, agents

Inferred · not functionally tested

Interfaces: API: indicated (inferred, not tested) · MCP: unknown · CLI: unknown · Self-hosting: unknown

Recorded constraints: pricing: freemium · license: Proprietary · platforms: WEB · deployment: browser, cloud_managed

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: herodesk.com. These links do not verify the individual claims.

Herodesk is a Help desks & ticketing project. Inferred · not functionally tested: It centralizes customer support channels and automates responses for ecommerce and SaaS businesses. Inferred · not functionally tested: Herodesk is a B2B product aimed at ecommerce and SaaS companies needing customer support solutions. Basis unknown · not verified: Herodesk follows a freemium model, with paid plans starting at $29. Basis unknown · not verified: It runs on the web.

Herodesk first shipped in 2024. Inferred · not functionally tested: Key capabilities include shared inbox, AI reply suggestions, and live chat. The interface is available in Danish, German, and English. Inferred · not functionally tested: Catalogued interfaces include a public API.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Shared inbox
  • AI reply suggestions
  • Live chat
  • Multi-channel support
  • Order data integration

Topics: Inferred · not functionally tested

Tags
ai-helpdeskticketing-systemmulti-channel-support
AI capabilities
Text
Inference: Cloud API

JSON profile · Text profile · Access guide

Built with & integrations

Framework
WordPress
Connectors
APIwebhookslackstripe
Runs on
BrowserCloud-managed
Detected from
WordPress
/wp-content/ in the HTML · /wp-json/ in the HTML · /wp-includes/ in the HTML

Trust & compliance

Public signals
HTTPSFree tierMulti-language

Indexing history

What PulseGate has recorded for this listing

Nothing recorded for this listing in this window.

Frequently asked questions about Herodesk

What does Herodesk do?
Inferred · not functionally tested: Herodesk centralizes customer support channels and automates responses for ecommerce and SaaS businesses. It is catalogued under Help desks & ticketing on PulseGate.
Who should use Herodesk?
Inferred · not functionally tested: Herodesk is a B2B product built for ecommerce and SaaS companies needing customer support solutions.
How much does Herodesk cost?
Basis unknown · not verified: Paid plans start at $29, and a free tier is available.
What platforms does Herodesk run on?
Basis unknown · not verified: Herodesk runs on the web.
Is Herodesk still active?
PulseGate's liveness check found it on 13 Sep 2026.
When did Herodesk launch?
Herodesk first shipped in 2024.
What languages does Herodesk support?
The interface is available in Danish, German, and English.
Does Herodesk have an API or integrations?
Inferred · not functionally tested: Yes — Herodesk exposes a public API.

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