Lightweight Live Chat for WordPress

GhostChat is a live chat widget designed specifically for WordPress sites, focusing on speed, minimal resource usage, and privacy. The tool addresses common performance issues found in many WordPress chat plugins by offering a lightweight script—approximately 15KB gzipped—that loads asynchronously and does not impact Lighthouse scores or Core Web Vitals. GhostChat does not use cookies or tracking, and all chat data is handled on external edge servers, resulting in zero additional load on WordPress hosting.

Installation is streamlined through an official plugin available on the WordPress directory. Users can activate GhostChat without editing code or modifying themes by simply pasting a Site ID into the plugin settings. The widget is compatible with all WordPress themes and major page builders such as Elementor, Divi, Astra, and Beaver Builder, and it injects itself at the end of the page body to prevent conflicts. For WooCommerce users, GhostChat automatically detects the store environment and provides agents with real-time context, including page type, product names, cart items, and totals. This WooCommerce integration, along with features like real-time AJAX cart updates and custom context data via a setContext() API, is available on the Pro plan and above.

GhostChat supports teams, offering solutions for agencies and healthcare, and includes features such as AI chatbot automation that can answer visitor questions around the clock from a site's FAQ knowledge base, handing off to human agents when necessary. js.

The pricing model includes a free plan for one site with 30-day chat history. Paid plans start at $5 per month for up to three sites, extending chat history to one year and unlocking additional features like auto-translate, webhooks, and the Bot Agent API. Higher-tier plans add AI assistant capabilities, team collaboration for up to ten members, branding removal, and unlimited chat history. GhostChat is developed by The Chat Widget LLC.