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FI

Fuse IM

fuse.chat·Customer support & success

Fuse IM is a customer service platform that combines live chat, shared inbox, knowledge base, and AI-powered chatbots to help businesses automate and streamline their support operations. It enables teams to manage customer conversations efficiently and improve response times.

FreemiumWebEmbeddableCloud-managed
FFuse IM preview
Visit fuse.chat↗

Overview

5 features

In the Customer support & success space, Fuse IM takes a focused approach. It focuses on automating and streamlining customer support with AI chatbots and unified communication tools. It is built as a B2B product for customer support teams. Fuse IM follows a freemium model. It runs on the web and embeddable surfaces.

Behind Fuse IM is Fuse IM, and it first shipped in 2023. Key capabilities include AI chatbot, shared inbox, and messenger widget. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

  • ✓AI chatbot
  • ✓Shared inbox
  • ✓Messenger widget
  • ✓Knowledge base
  • ✓Automation
Tags
ai-customer-serviceshared-inboxchatbot-support
AI capabilities
Text
Inference: Cloud API

Built with & integrations

Hosting
Cloudflare
Connectors
API
Runs on
BrowserEmbeddableCloud-managed
Detected from
Cloudflare
cf-ray header · cf-cache-status header

Trust & compliance

Verified signals
✓HTTPS✓Privacy Policy✓Terms of Service✓Free tier
Legal
Privacy Policy →Terms of Service →

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed30 Jun · 06:56 UTC
    Fuse Im verified against its public source
    Source: PulseGate · Open ↗

Frequently asked questions about Fuse IM

What is Fuse IM?
Fuse IM focuses on automating and streamlining customer support with AI chatbots and unified communication tools. It is catalogued under Customer support & success on PulseGate.
Who is Fuse IM for?
Fuse IM is a B2B product built for customer support teams.
Is Fuse IM free?
Yes — there is a free tier, with paid plans for advanced use.
What platforms does Fuse IM run on?
Fuse IM runs on the web and embeddable surfaces.
Is Fuse IM still maintained?
Unverified. Fuse IM has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What projects are similar to Fuse IM?
Similar projects tracked by PulseGate include Amigos Fibra Provedor, Stella Chatbot, and BugPost.Amigos Fibra ProvedorStella ChatbotBugPost
Who makes Fuse IM?
Fuse IM is developed by Fuse IM.
How long has Fuse IM been around?
Fuse IM first shipped in 2023.

At a glance

Pricing
Freemium · pricing page detected · free tier
Platforms
Api · Web
Languages
English
Built for
customer support teams
Model
B2B
Solves
Automating and streamlining customer support with AI chatbots and unified communication tools.

Index record

Identity confidence
High · 94.4
Indexed
30 Jun 2026
Lifecycle
Alive
Last seen
30 Jun 2026
Identity audit (12)
Slug
fuse-im-fuse-chat
Lifecycle last checked
8 Aug 2026
Verification state
Indexed for public listing
Listing state
Listed: yes
Index status
Included in index
Latest evidence snapshot
30 Jun 2026
Timeline basis
Indexed-at chronology. This listing's first-seen date was written by the catalog backfill, not observed here, so it is not treated as a sighting.
Name from
Derived from the project's own page and URL.
Category from
Assigned by a language model.
Summary from
Written by a language model from public pages.
Languages from
Detected by a language model, checked against the page's own declaration.
Canonical URL
https://fuse.chat/

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Also in Customer support & success

Same category — not a similarity match

  • AFAmigos Fibra Provedorgoogle.com
  • SCStella Chatbotwordpress.org
  • BUBugPostwordpress.org
  • CHChativechative.io
  • RRReliance resQapple.com
  • NPNoble Powersgoogle.com