Fortrydelsesknap.dk Withdrawal Button

Fortrydelsesknap.dk is a Danish withdrawal-button solution for webshops selling to consumers in the EU. It is built around EU directive 2023/2673, which is described on the site as requiring a digital withdrawal function that is easy to find in the online interface. The service says the legal requirement is already in force and that it has built the required flow in full.

The implementation is described as covering the four requirements in article 11a: clear labelling, a two-step confirmation flow, an automatic receipt on a durable medium, and a button that is accessible without login. The site also says each withdrawal is logged with a timestamp, and that the documentation is available for authorities and disputes. A sample flow on the page shows a withdrawal request, a sent receipt, and a withdrawal registration with a receipt number.

Delivery is through a WordPress/WooCommerce plugin or a single script tag for other setups. The page names DanDomain, Shoporama, booking systems, and custom platforms among the supported integration paths, and says the button can also be opened directly from an order-confirmation link. It is presented as usable by webshops, but also by businesses offering courses, coaching, booking, and digital products. The site states that the plugin is used by more than 40 webshops and offers five languages: Danish, English, German, Swedish, and Norwegian, along with Danish support.

Pricing is simple in the material shown: the withdrawal button is free, including a hosted receipt archive and customer portal. The page also advertises Returportal Pro, a paid companion product that combines withdrawal, returns, exchanges, and complaints in one self-service portal with a dashboard, status flow, automatic emails, and suggestions for exchange or store credit before refunding. Returportal Pro is listed at 499 kr/md with no per-return fee, no binding period, and a 14-day free trial.