For Merchants

Petlink Merchant is a mobile application designed for pet business owners to manage and grow their operations directly from their phones. The app provides a suite of tools that allow merchants to accept and manage orders, oversee their product and service catalogues, create promotional vouchers, request payouts, and monitor sales performance—all within a single platform. It is intended for businesses in the pet industry seeking to streamline their sales, fulfillment, and customer engagement processes.

Key features of Petlink Merchant include a store dashboard that displays current revenue, active orders, pending bookings, and recent performance metrics. The order management system sends instant alerts for new orders and enables merchants to accept or reject them with a single tap, tracking progress from initiation to completion. Merchants can easily add, edit, and organize their products and services, toggle inventory status, and search their catalogues efficiently. The platform also offers the ability to create discount vouchers with customizable usage limits, minimum spend requirements, and expiry dates, helping to attract and retain customers.

Financial management is facilitated through features that display settleable balances, allow for quick payout requests, and provide access to complete payout histories. The app's sales analytics tools let merchants track revenue, average order value, and order volume over daily, weekly, and monthly periods, while revenue insights highlight trends and best-selling products to support informed decision-making. Direct messaging enables real-time communication between merchants and pet owners, allowing for prompt responses to inquiries about products, orders, and bookings. Real-time notifications ensure that merchants stay updated on new orders, bookings, and messages wherever they are.

Petlink Merchant is available for download on the App Store and Google Play, making it accessible on both iOS and Android devices. The application is tailored specifically for pet stores and service providers seeking a centralized platform to manage their business activities.