EVcourse

EVcourse is an offline troubleshooting app designed to assist electric vehicle drivers when facing issues at public charging stations, particularly in situations where internet access is unavailable. The tool provides a library of checklists with practical, step-by-step guidance for resolving common charging problems, such as sessions that will not start, slow charging, payment difficulties, or connectors that will not release. Its guidance is delivered in short, plain-language steps, helping users decide what to check, when to move to another charger, or when to contact support, all without the need to search online or consult technical manuals at the charger.

The app is intended for first-time and nervous EV drivers who may experience stress or confusion at public charging points, especially in unfamiliar or challenging conditions like rain, glare, or vague error messages. EVcourse emphasizes that it is not a roaming, payment, or remote-control app; it does not start, reserve, unlock, or pay for charging sessions. Instead, it focuses on providing general troubleshooting ideas and clear checklists to follow when charging does not proceed as expected.

EVcourse is delivered as a mobile app that users are encouraged to download before their trip, ensuring that its core guidance is available offline in locations with patchy or no mobile data, such as garages or rural stops. The app's checklist library resides on the user's phone, making it accessible at the charger regardless of connectivity. It is also positioned as a tool that can be sponsored or bundled by EV partners, such as dealerships, rental agencies, or travel campaigns, to help new EV drivers or customers feel more confident during public charging experiences.

The service is developed by Finnovatec Ltd, based in Finland, and is a registered European Union trademark.