This WordPress plugin integrates Easy Digital Downloads with Omnidesk support. It provides remote-authenticated access to an Omnidesk landing page where customers can submit tickets, track progress, and participate in support forums.
Easy Digital Downloads – Omnidesk Support sits in PulseGate's Help desks & ticketing category. It focuses on allowing Easy Digital Downloads customers to access and manage Omnidesk support tickets without a separate login. Easy Digital Downloads – Omnidesk Support is a B2B product aimed at wordPress site owners using Easy Digital Downloads and Omnidesk. Easy Digital Downloads – Omnidesk Support is free to use. It runs on the web.
Aleksandr builds and maintains Easy Digital Downloads – Omnidesk Support, and it first shipped in 2018. Key capabilities include single sign-on, ticket submission, and ticket tracking. The interface is available in English, Estonian, and Russian. It exposes integrations via a public API. It is being sunset.
Summary written by a language model from the project’s public pages.
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