Easy Chat Support – Capripio

Capripio Easy Chat Support is a live chat plugin for WordPress sites. It adds a chat widget so site owners can reply to visitors from the WordPress dashboard, and it is described as free forever with no visitor, conversation, or message limits.

The plugin is set up in three steps: install and activate it from the WordPress plugin directory, choose a color, welcome message, and business hours, then start chatting from the inbox in WordPress admin. Its listed features include a live chat widget that loads instantly on every page, a dashboard inbox, automatic welcome and offline messages, business hours display, widget color and position controls, email notifications for new messages, and search and close controls for conversations. The pricing section says the Free plan includes the live chat widget, unlimited conversations, dashboard search and reply, welcome, offline, and business-hours messages, widget color and position controls, email notifications, and one support agent.

A Pro plan is available at $2.99 per site per month. It adds multiple agents and assignment, delivered and seen status, file uploads, internal notes, canned replies, tags, visitor details and insights, dark mode, company logo customization, desktop and sound notifications, Slack and Discord alerts, export of conversations, and priority support. An Unlimited plan costs $19.99 per month and includes all Pro features on unlimited WordPress sites, with one flat monthly invoice. The page also says the plugin is available on WordPress.org, includes a free core plugin, and can be upgraded or downgraded later while keeping existing conversations and settings.