LOTS offers a digital loyalty solution designed for businesses seeking to replace traditional paper stamp cards with wallet-based alternatives. The platform enables organizations to create branded digital loyalty cards that customers can add directly to Apple Wallet or Google Wallet, eliminating the need for a separate app download or user login. This approach aims to reduce friction and simplify the process of rewarding repeat visits, making loyalty programs more accessible and engaging for both merchants and their customers.
The system provides tools for customizing digital stamp cards, including brand elements and reward rules, with a live preview feature during setup. Businesses can distribute these cards through various channels such as QR codes, shareable links, table tents, or social media. Staff members use a merchant app to scan customer cards, instantly add stamps, and validate rewards. The platform also supports sending push notifications and offers directly to customers’ lock screens, leveraging the native capabilities of Apple Wallet and Google Wallet.
LOTS includes a dashboard for real-time analytics, allowing businesses to monitor customer visits, reward redemptions, and overall program performance. The dashboard also offers branch management capabilities and performance metrics. The solution targets a wide range of industries, including cafés, restaurants, salons, spas, retail stores, gyms, clinics, car washes, and specialty businesses such as pet shops and florists. It is intended for any business aiming to increase repeat customer visits through digital loyalty programs.
The service is web-based and does not require technical expertise to set up, with the ability to launch a loyalty card in under five minutes. 9% uptime guarantee. LOTS offers a free 14-day trial without requiring a credit card, and users can cancel at any time. Integrations with POS systems, CRM platforms, and other business tools such as Square, Shopify, Lightspeed, Foodics, Clover, Zapier, and HubSpot are noted as coming soon. The platform is available to businesses in Saudi Arabia, UAE, Lebanon, Egypt, the GCC region, and worldwide.
LOTS sits in PulseGate's CRM & sales category. It focuses on eliminating the need for physical loyalty cards and app downloads for customer rewards programs. It is built as a B2B product for small and medium businesses. There is a free tier. It runs on the web.
LOTS Solutions builds and maintains LOTS. Key capabilities include digital stamp cards, Apple Wallet integration, and Google Wallet integration. The interface is available in Arabic and English.
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