Deskovi adds a complete support ticket system to WooCommerce that stores all data locally. Customers can submit tickets as guests or logged-in users, agents manage them from the wp-admin dashboard with full order context, and an optional chat widget can be enabled on the storefront. It includes status tracking, attachments, OTP verification, and privacy compliance tools.
Deskovi sits in PulseGate's Customer support & success category. It focuses on providing integrated customer support and ticketing for WooCommerce stores without relying on external SaaS helpdesks. It is built as an open-source project for wooCommerce store owners. It is available for free. It ships for the web and embeddable surfaces, and it can be self-hosted.
It is developed by getwpkit, and it first shipped in 2026. Among its 4 catalogued features are Support Tickets, Order Context, and Customer Chat Widget. The interface is available in German and English.
Summary written by a language model from the project’s public pages.
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