customersatisfactionmetrics is an open-source Django application for embedding CSAT, NPS, and CES surveys into web products. It supports survey touchpoints, impression tracking, response collection, and feedback analytics for developers building customer-feedback workflows.
customersatisfactionmetrics sits in PulseGate's Frameworks & SDKs category. It focuses on collecting and analyzing in-product customer satisfaction feedback without building survey infrastructure from scratch. It is built as an open-source project for django developers building web applications. The project is open source (MIT). customersatisfactionmetrics is available on the command line, and it can be self-hosted.
Pescheckit builds and maintains customersatisfactionmetrics, and it first shipped in 2023. The project is developed in the open on GitHub with 9 commits in the last 90 days. Among its 8 catalogued features are CSAT surveys, NPS surveys, and CES surveys.
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