Crawl N Chat provides an AI-powered chatbot that is trained directly on the content of a user's website. It is designed to answer visitor questions using information sourced from the website itself, offering responses in the site's own voice and providing content-grounded answers. The tool aims to address the need for automated, accurate customer support at all hours, including times when human agents are unavailable.
Key features include the ability to capture leads and deliver customer insights by tracking visitor questions, intent signals, and identifying popular inquiries and content gaps. If the AI cannot answer a question based on the website's content, it will acknowledge this and offer to connect the visitor to a human team member. The chatbot is always online, providing 24/7 support and real-time insights into customer interests and needs.
Setting up Crawl N Chat involves a simple process: users paste their website URL, the tool automatically crawls and processes all pages, and then provides a single line of code for easy embedding. No coding skills are required, making it accessible for a range of website owners. The service offers a free plan, allowing users to get started without cost and receive insights at no charge.
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In the AI & ML space, Crawl N Chat takes a focused approach. It focuses on answering website visitor questions automatically and capturing leads without manual support. Crawl N Chat is a B2B product aimed at website owners and small businesses. Crawl N Chat follows a freemium model. Crawl N Chat is available on the web and embeddable surfaces.
Crawl N Chat first shipped in 2024. Among its 9 catalogued features are website crawling, AI chatbot, and lead capture.
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