Craft is an AI-powered growth engine designed specifically for home services companies. It automates lead booking, provides real-time sales coaching for customer service representatives, and enhances customer engagement across voice, SMS, and chat channels. The platform helps businesses increase revenue, improve booking rates, and deliver consistent customer experiences.
Craft is a Business & Operations project. It focuses on managing and growing home services businesses by automating lead booking, sales coaching, and customer engagement using AI. Craft is a B2B product aimed at home services companies. It runs on the web, iOS, Android, and macOS.
Craft Technologies, Inc. builds and maintains Craft, and it first shipped in 2024. Among its 10 catalogued features are real-time sales coaching, 24/7 call booking, and AI-powered customer engagement.
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