ConverseAI is a platform that builds and manages custom AI agents for businesses, enabling automated customer engagement and workflow execution across channels like WhatsApp, web chat, and email. It offers features such as AI chatbots, live chat with smart routing, unified inbox, analytics, and multi-language support. Designed for mid-market and SMB teams, ConverseAI helps companies automate support and sales interactions, improving efficiency and customer satisfaction.
In the Autonomous agents & workflows space, ConverseAI takes a focused approach. It focuses on automating customer engagement and support across multiple channels with AI agents, reducing manual workload for businesses. It is built as a B2B product for mid-market and SMB teams. It ships for the web.
ConverseAI first shipped in 2023. Among its 10 catalogued features are whatsApp automation, AI chatbots, and live chat.
Summary written by a language model from the project’s public pages.
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