Concie is described as an AI pre-sales agent designed for e-commerce businesses. It provides instant, 24/7 responses to customer questions, aiming to support online stores across a wide range of product categories. Below are 39 customer support & success apps with similar functionality to Concie Chat, matched by what each product actually does — not ranked or scored. Explore each to find the closest fit for your use case.
Conversell is a WordPress plugin that brings AI-powered conversational commerce to WooCommerce stores. It engages visitors with intelligent product recommendations, answers questions, and guides them toward purchases, acting as a virtual sales agent. The plugin integrates with external AI providers and supports session management, webhooks, and behavioral analytics.
Chatweb is an AI as a Service (AIaaS) platform designed to add AI Agent chatbots to websites, enabling automated conversations and enhancing customer experience. The platform is intended for businesses, organizations, and individuals seeking to optimize customer support, analyze user behavior, and improve operational efficiency through intelligent automation. Chatweb emphasizes ease of use, allowing deployment without prior AI experience or scripting, and can be integrated into a website in under a minute. The tool features self-learning AI that automatically gathers and learns from website content, as well as uploaded documents such as PDFs and DOCX files. This enables the chatbot to provide natural, context-aware responses to customer inquiries. Chatweb supports continuous operation, offering 24/7 automated responses to reduce the workload for support teams and ensure no conversion opportunities are missed. Customization options include adjusting the chatbot’s colors, logo, and positioning to match website design, and users can select from a variety of bot avatars and personalities to create engaging, personalized experiences. The platform also enables proactive engagement by encouraging customer interaction and exploration of products or website content. Chatweb offers features such as customer trend analysis using historical chat data, which provides insights into user needs and suggests improvements in content, design, and user experience. The AI can analyze data from website pages and files, with tiered limits based on plan selection. The service supports unlimited additions of question/answer pairs for dataset learning, with usage caps depending on the plan. Real people chat is available with unlimited capacity across all plans, and the number of seats and bot avatars scales with higher-tier subscriptions. Pricing is structured across multiple plans: a free plan suitable for small to medium websites, and paid plans (Starter, Growth, and Elite) that increase in capacity and features, targeting growing businesses, high-traffic sites, and large enterprises respectively. Each plan specifies limits on messages per month, pages and words analyzed, files learned from, seats, and bot avatars. Chatweb is delivered as a web-based solution, integrated via a chatbox directly onto the user’s website.
Costello AI Chat is a WordPress plugin that integrates an AI-powered receptionist chat widget into your site. It qualifies leads and answers visitor questions in real time, helping businesses automate customer support and capture more leads. The plugin offers easy setup, works with any theme, and requires no coding.
Aiy Sales Chat for WooCommerce is a WordPress plugin that adds an AI-powered chat widget to WooCommerce stores. It uses Google's Gemini API to answer customer questions about products, stock, and policies, improving sales and support efficiency.
InfoChat is a free WordPress plugin that adds an AI-powered chat widget to websites, automatically answering visitor questions by analyzing site content and capturing leads with optional CRM integration. It supports OpenAI, Anthropic, and Google Gemini APIs, and is designed for WordPress site owners and marketers.
Chat Assist for WooCommerce is a WordPress plugin that adds an AI-powered chatbot to WooCommerce stores. It enables customers to get instant answers via text or voice, search for products, track orders, and access FAQs. The plugin offers a free rules-based version and premium AI features for enhanced customer support.
WaKonect Chat is a WordPress plugin designed to add an AI-powered chat widget to WordPress websites, enabling automated customer engagement and support. The tool is aimed at site owners who want to provide 24/7 assistance to visitors without requiring WhatsApp integration or coding knowledge. Once installed, the chat widget allows site visitors to interact with an AI chatbot that can answer questions, capture leads, and provide support at any time. The plugin features a lead capture form, a chat inbox for viewing and replying to conversations, and the ability to control which pages display the widget. Users can manage all conversations and customize the widget’s appearance, AI settings, and messages from the WaKonect dashboard. The plugin supports integration with WooCommerce, allowing AI-driven order management such as canceling cash-on-delivery orders, updating delivery addresses, and generating payment links. Additional capabilities include proactive triggers like auto-opening the widget based on scroll depth or exit intent, live agent takeover with agent identification, and recognition of logged-in WooCommerce users for pre-filled details. WaKonect Chat is delivered as a downloadable WordPress plugin and is compatible with any WordPress theme, including sites built with WooCommerce, Elementor, and Divi. Installation involves uploading the plugin, activating it, and connecting an email address, which automatically creates a WaKonect account. All chat conversations are managed through the WaKonect dashboard, where users can also set up email notifications and access analytics and lead export features with upgraded plans. The pricing model includes a free plan that offers up to 50 AI-generated replies per month with unlimited human-typed replies from the inbox. Users can upgrade their WaKonect account for unlimited AI replies and access to advanced features such as appointment booking within chat, WhatsApp alerts, quick reply buttons, team inbox with assignments, internal notes, AI-suggested replies for agents, and CSV export of leads. The plugin is under active development with regular feature updates and improvements.
Convera is a WordPress plugin that integrates an OpenAI-powered chatbot (GPT-4o) into websites. It offers a floating chat button, customizable prompts, and local asset hosting for privacy. Designed for WordPress site owners seeking to add AI chat support easily.
Convly Chat Widget is a WordPress plugin that allows site owners to embed Convly chatbots with advanced scenario-based routing and multilingual support. It offers global and per-page configuration, shortcode placement, and flexible integration for enhancing website communication.
IncrediChat is a WordPress plugin that provides AI-powered chat widgets with voice and text support. It enables automated customer engagement, supports multiple languages including Hebrew, and integrates with WooCommerce for e-commerce sites.
Invent Chat Widget is a WordPress plugin that integrates an AI-powered chat assistant into websites, offering automated customer support, lead qualification, and meeting booking. It learns from site content and can escalate conversations to human agents when needed, serving online businesses and site owners.
ChatSell Widgets is an AI-powered chatbot and product search plugin designed specifically for WooCommerce stores on WordPress. The tool aims to enhance online shopping experiences by providing instant, automated support and product recommendations, helping store owners address customer inquiries efficiently and potentially increase sales. Key features include an AI assistant that answers shopper questions in plain language around the clock, handling topics from product information to order tracking. The plugin offers a hybrid product search system that combines full-text keyword matching with AI vector search, allowing shoppers to describe what they want naturally and receive relevant product suggestions instantly. The entire WooCommerce product catalog—including products, prices, images, and stock levels—is automatically synced, ensuring that the information provided to shoppers is always up to date. Shoppers can browse a filterable catalog with rich product cards and links. ChatSell Widgets also supports live agent handoff, enabling complex conversations to be routed to human team members with full conversation context. Additional capabilities include lead capture through chat, collecting names, emails, and phone numbers for follow-up, as well as integration with Google Merchant Center for automatic product catalog synchronization. The tool allows connection to a Facebook Page, so customer messages can be managed directly from the ChatSell dashboard. Store owners can configure lead capture, pre-chat forms, callback requests, satisfaction surveys, discount offers, and Messenger and Google integrations from a unified dashboard. The plugin is delivered as a WordPress plugin that can be installed in minutes. It is intended for online store owners who want to provide faster customer support and drive more sales through automated service. ChatSell Widgets positions itself as a solution for e-commerce businesses seeking to streamline support and improve shopper engagement through AI-driven chat and search functionalities.
WBL Chat is a WordPress plugin that adds an AI-powered live chat window to WooCommerce stores, enabling automated customer support and smart product recommendations. It detects products and provides clickable suggestions within the chat, helping store owners improve customer experience and increase sales. Designed for WooCommerce users seeking to automate support and boost conversions.
AI Chatbot, Live Chat & Lead Generation for WordPress is a plugin that lets WordPress site owners deploy an AI-powered chatbot for automated visitor engagement, live chat, and lead generation. Powered by Google Gemini, it supports knowledge base integration, WooCommerce, and customization from the WordPress admin panel. Suitable for blogs, service businesses, and online stores.
Flexible Chat is a free WordPress plugin that enables users to add AI chatbots and live chat widgets to their sites, connecting directly to n8n workflows. It supports real-time streaming responses, customizable appearance, and topic-based routing for enhanced user engagement and automation.
Wise Chat is a WordPress plugin that provides real-time chat rooms, AI chatbot integration (using OpenAI's ChatGPT), and extensive customization options. It supports multiple channels, moderation, and appearance settings, helping site owners increase user engagement.
Shipable Chat is a WordPress plugin that enables site owners to add a customizable AI-powered chat assistant to their websites. It offers easy setup, flexible display options, and connects to an external AI service to provide instant support for visitors.
Zipchat is an AI-powered chatbot and live chat plugin for WooCommerce and WordPress stores. It answers product questions, recovers abandoned carts, and provides 24/7 automated support to shoppers. Store owners can track revenue from conversations and seamlessly hand off chats to human agents when needed.
CresentAI Chatbot is a WordPress plugin that adds a customizable, trainable AI-powered chat widget to websites. It offers live chat, analytics, conversation tracking, and automatic escalation, helping WordPress site owners automate support and improve customer engagement.
Agentia Chat is a WordPress plugin that installs a conversational AI assistant on your site. It answers visitor questions 24/7, captures leads, and is customizable in appearance and language. Designed for businesses wanting to automate support and lead generation.
Connverz for Woocommerce is a WordPress plugin that integrates WooCommerce with messaging services to automate order notifications, status updates, and customer support. It uses the Connverz API to streamline communication and improve customer engagement.
Click n Chat is a free WordPress plugin that adds a customizable floating chat widget to websites, supporting WhatsApp, Telegram, Messenger, and more. It features smart auto-replies, AI chatbot integration, analytics tracking, and full customization for improved visitor engagement.
ChatWithAds Connector is a WordPress plugin designed to link WordPress or WooCommerce stores with a ChatWithAds workspace. The plugin facilitates a one-click connection process, eliminating the need for users to manually create API keys or copy and paste credentials. This approach simplifies the integration between WooCommerce stores and the ChatWithAds platform. A notable feature of the connector is its compatibility with host-level firewalls and bot protection mechanisms. All communications are initiated outbound from the site, which allows the plugin to function even when bot challenges are present, such as those found on certain shared hosting plans. This means users do not need to disable existing security features for the connector to operate effectively. The ChatWithAds Connector operates in a read-only mode. It provisions a read-only WooCommerce REST API key and restricts its actions to reading data related to orders, products, customers, coupons, and reports. The plugin does not modify any store data, which may be important for users concerned about security or data integrity. Additionally, the connection established by the plugin is revocable from either side at any time, and the associated API key is automatically deleted upon disconnection. The plugin is intended for store owners or administrators who want to connect their WooCommerce store to ChatWithAds for marketing analytics purposes. Installation and activation are handled through the WordPress interface, and the connection process is managed via a dedicated settings page within the WordPress dashboard. No details are provided in the evidence regarding pricing, licensing, or any integrations beyond WooCommerce and WordPress. The plugin positions itself as a connector for AI marketing analytics, streamlining the workflow for users seeking to leverage ChatWithAds with minimal setup and without compromising existing site security.
chatpod ai is a WordPress plugin that embeds an AI-powered chat agent on WooCommerce stores. It helps customers discover products, answers support questions, and captures leads, integrating with CRM and calendar tools. Ideal for e-commerce businesses seeking to automate sales and support.
Chatly is a WordPress plugin that provides an AI-powered chatbot for engaging website visitors, answering questions, and capturing leads 24/7. It integrates with email marketing tools and offers customizable appearance, making it ideal for site owners seeking automated customer interaction.
IllumiChat for WooCommerce is a WordPress plugin that installs an AI-powered customer support chat widget on WooCommerce stores. It answers product questions, looks up orders, updates customer info, and recovers carts, integrating with the WooCommerce REST API. Designed for store owners seeking automated support solutions.
Selloway AI Chat for WooCommerce is a WordPress plugin designed to address the challenge of silent cart abandonment by equipping each WooCommerce product page with its own AI-powered sales assistant. The tool is aimed at e-commerce store owners and founders seeking to increase conversions by providing instant, product-specific responses to visitor questions, with the goal of guiding more shoppers toward completing a purchase. The platform operates as a WooCommerce-native plugin that requires no coding or developer involvement. Installation and setup are streamlined, with a claimed five-minute process to move from install to live deployment. Once installed, Selloway syncs the entire product catalog—including names, prices, images, and descriptions—so the AI has access to all relevant product information. For each product, store owners can configure multiple greetings, key selling points, and custom add-to-cart messages, which the AI rotates naturally to engage visitors. The system also allows for custom post-purchase messages per SKU and idle reminders to re-engage visitors who are about to leave the page. Selloway’s AI is powered by GPT-4o-mini and is trained individually for each product, offering responses in under two seconds and supporting over 80 languages with auto-detection or fixed language options. The chat remembers visitors across sessions, avoiding repeated introductions and maintaining context. Store owners have full control over the appearance of the chat widget, with more than 25 styling options for colors, fonts, position, shadows, and branding. The tool is focused on driving sales conversions, providing analytics to track conversations, messages, and conversion impact directly within the WordPress admin dashboard. The service is offered via several pricing tiers. There is a free plan that includes 30 conversations per month, AI chat on every product, auto-greeting and triggers, support for 80+ languages, a 'Powered by Selloway' badge, and community support. Paid plans start at $19 per month for 300 conversations, with features such as removal of the Selloway badge, custom CSS, full appearance control, and email support. Higher tiers offer increased conversation limits, advanced analytics, priority support, custom system prompts, white-label options, dedicated account management, and custom AI fine-tuning. No credit card is required to start the free plan, and monthly conversation limits reset at the start of each month.
Click to Chat & WooCommerce Enquiry is a WordPress plugin that adds a floating chat widget and product enquiry buttons to WooCommerce stores. It helps store owners provide instant support, capture leads, and increase customer engagement through customizable chat and enquiry features.
Geemie Chat Widget is a WordPress plugin that automatically injects an AI-powered chat widget into site front-ends, allowing visitors to interact with an AI assistant. It requires no configuration and integrates with external Geemie Chat services. Suitable for businesses wanting to add conversational AI to their websites.
CaneiDev AI Chat for Site Content is a WordPress plugin that integrates AI-powered chat functionality into posts, pages, and WooCommerce products. Using Google Gemini, it enables interactive conversations and content assistance for site visitors, helping store managers and site owners enhance user engagement.
SiteChat is a WordPress plugin that adds an AI-powered marketing assistant and chatbot to your website. It helps businesses engage visitors, answer questions via text or voice, monitor competitors, and analyze site performance. Designed for small business owners seeking to boost conversions and sales through automated chat and actionable insights.
WhisperChat is an AI-powered chatbot designed to automate website support by handling repetitive customer questions. It is intended for businesses seeking to reduce their support workload, improve response times, and maintain control over customer interactions. The tool provides instant answers based on the business's own website content, FAQs, and documents, ensuring that responses are grounded in real information relevant to the organization. WhisperChat allows users to train the chatbot by importing their website, documents, or frequently asked questions, enabling the system to learn the specific context of the business. The chat widget can be installed on a website within minutes, making support available directly where customers engage. The platform features confidence indicators for each response, helping teams review answer quality and maintain oversight. When the AI is unsure about a question, it escalates the conversation to a human teammate, ensuring that sensitive or complex issues are handled appropriately. The system is designed to scale with growing support volumes and can connect with existing workflows and technology stacks, including support and CRM processes. The platform offers several pricing tiers. The Free plan supports one chatbot on a single website, handling up to 150 customer questions per month, with basic knowledge upload and confidence indicators, but does not include lead capture, analytics, or branding removal. The Standard, Pro, and Scale plans increase the number of supported chatbots and websites, expand model access, allow multiple file uploads, provide API access, and include features such as lead capture, escalation routing, support analytics, recurring customer question insights, and branding removal at the highest tier. Pricing ranges from $49 to $399 per month, with yearly billing options available. WhisperChat is positioned as an autonomous agent for website support, suitable for small businesses, SaaS companies, agencies, and high-traffic teams needing scalable customer support solutions. The service is delivered as a web-based chat widget, with additional tools and documentation provided for users.
Shoponix AI Chat for WooCommerce is a WordPress plugin that adds an AI-powered chatbot to WooCommerce stores. It uses the Mistral API and vector similarity for retrieval-augmented product recommendations, supports conversation memory, and renders product cards in chat, helping automate customer support and sales.
Smart Chat Button is a WordPress plugin that lets site owners add a customizable WhatsApp chat button to their website. It supports floating buttons, custom icons, multi-agent routing, and prefilled messages, making it easy for visitors to initiate conversations with support or sales teams.
Chablyy AI is a WordPress plugin that integrates the Chablyy AI chat experience into any WordPress site. It enables site owners to provide automated, branded chat support to visitors, leveraging Chablyy's hosted AI platform for replies and workflows.
ActoSync AI Connect is a WordPress plugin that integrates an AI-powered chatbot into WooCommerce stores, automating customer support, answering product questions, and improving engagement. It offers customizable chat widgets, product recommendations, and real-time AI responses for e-commerce businesses.
Corps AI Chatbot Lite is a WordPress plugin that integrates an AI-powered chat assistant into WooCommerce stores. It helps customers find products, answers questions, and allows adding items to the cart directly from the chat. Store owners configure their own Anthropic API key for operation.
WinaltChat for WooCommerce is a WordPress plugin that adds an AI-powered shopping assistant and live human chat to WooCommerce stores. It enables customers to search products, get instant answers, and connect with support teams, using multiple AI providers or a local AI mode. Designed for e-commerce businesses seeking to enhance customer support and engagement.
ChatBuster is an AI-powered chatbot designed specifically for online stores using Shopify and WooCommerce. Its primary function is to provide instant, automated responses to customer questions by leveraging real-time data from the store’s catalog, inventory, pricing, and policies. The tool aims to reduce bounce rates and increase conversions by ensuring that visitors receive accurate answers to their inquiries around the clock, including details on shipping, return policies, and product recommendations. The platform integrates natively with both Shopify and WooCommerce, requiring no developer intervention or custom code. Installation is handled via the Shopify App Store or the WordPress plugin directory, and setup is completed in minutes. ChatBuster automatically syncs with a store’s product catalog and updates itself whenever changes occur. 0 or WooCommerce theme and supports full order context, including live order tracking and real-time status updates within the chat interface. The chatbot also provides proactive engagement by initiating conversations based on exit intent or long dwell times, and it offers personalized AI corrections, allowing store owners to teach it their preferred tone and handle specific edge cases. Additionally, it can surface AI-driven product recommendations contextually during conversations and supports automatic replies in the visitor’s language, eliminating the need for separate translation plugins. ChatBuster is positioned as a conversion-focused tool for e-commerce businesses, handling up to 90% of support queries automatically and attributing revenue directly to chat interactions. The pricing model is based on the number of conversations per month, with tiered plans for different store sizes and needs. All plans include the full feature set, a 14-day free trial, and the option to top up additional conversations without changing contracts. Subscription and billing for Shopify users are managed through the Shopify App Store, while WooCommerce and WordPress stores can select from Starter, Growth, or Scale plans, each offering a set number of monthly conversations. ChatBuster is built to be always on, providing instant, accurate replies to customers in any timezone.
