ChatSell Widgets

ChatSell Widgets is an AI-powered chatbot and product search plugin designed specifically for WooCommerce stores on WordPress. The tool aims to enhance online shopping experiences by providing instant, automated support and product recommendations, helping store owners address customer inquiries efficiently and potentially increase sales.

Key features include an AI assistant that answers shopper questions in plain language around the clock, handling topics from product information to order tracking. The plugin offers a hybrid product search system that combines full-text keyword matching with AI vector search, allowing shoppers to describe what they want naturally and receive relevant product suggestions instantly. The entire WooCommerce product catalog—including products, prices, images, and stock levels—is automatically synced, ensuring that the information provided to shoppers is always up to date. Shoppers can browse a filterable catalog with rich product cards and links.

ChatSell Widgets also supports live agent handoff, enabling complex conversations to be routed to human team members with full conversation context. Additional capabilities include lead capture through chat, collecting names, emails, and phone numbers for follow-up, as well as integration with Google Merchant Center for automatic product catalog synchronization. The tool allows connection to a Facebook Page, so customer messages can be managed directly from the ChatSell dashboard. Store owners can configure lead capture, pre-chat forms, callback requests, satisfaction surveys, discount offers, and Messenger and Google integrations from a unified dashboard.

The plugin is delivered as a WordPress plugin that can be installed in minutes. It is intended for online store owners who want to provide faster customer support and drive more sales through automated service. ChatSell Widgets positions itself as a solution for e-commerce businesses seeking to streamline support and improve shopper engagement through AI-driven chat and search functionalities.