ClearFeedback

ClearFeedback is a website feedback tool designed to centralize and streamline the collection of user feedback, bug reports, and feature requests directly on a website. It addresses the challenge of scattered feedback by providing a single platform where users can leave visual feedback, including annotated screenshots, and submit detailed bug reports or feature ideas. The tool is intended for teams seeking to manage feedback efficiently and maintain transparency with their user base.

Key features include a customizable feedback widget that allows users to quickly submit feedback, take screenshots, and annotate them for clarity. All submissions are organized in a unified dashboard where teams can view, filter, and sort feedback in a structured format. The dashboard also supports assigning individual feedback entries to specific team members, tracking task progress, and facilitating internal discussions through threaded comments. Automated context capture records the page from which feedback is submitted, providing additional context for each report.

ClearFeedback also offers a public roadmap feature, enabling users to follow the progress of requested features and upvote their favorites. This public-facing page keeps users informed about planned and released features and allows them to participate in prioritizing development. Status updates are shared as features move from idea to release, fostering ongoing engagement and transparency.

The platform is delivered as a web-based service and provides two pricing tiers. The Free plan is designed for individuals and includes unlimited feedback, unlimited surveys, widget customization, screenshot annotation, and support for one member. The Pro plan, aimed at teams, is available for a monthly fee and adds features such as session replays, integrations with Slack and ClickUp, a public roadmap with upvoting, console log capture, feedback export, support for up to five members, and the ability to remove ClearFeedback branding. A 14-day free trial is also offered.