City Hive

City Hive is an all-in-one ecommerce platform for alcohol retailers, distributors, and suppliers. It is built around connecting the industry’s retail, distribution, and supplier tiers through a single system, with separate solution areas for each audience.

For retailers, the platform includes custom ecommerce websites and mobile apps, plus tools for delivery and shipping, an order hub, search engine optimization, and advanced marketing. The retailer offering also mentions connect POS, which ties into the platform’s universal POS integration. Its mobile app includes advanced UPC scanning and push notifications, and the SEO tools are described as optimizing web pages for load speed, keywords, and tags, with real-time performance analytics. Marketing features include targeted email campaigns, intelligent SMS promotions, and access to marketing partners for digital ads and analytics.

Distributors are described as using City Hive to support and streamline communications and improve sales for suppliers and on/off-premise buyers. The distributor solutions listed are custom website, customer centricity, customer relationship management, and complete ERP integration. For suppliers, the platform is presented as a way to maintain brand integrity and grow brand loyalty through tools for managing product data and running branded sales and marketing campaigns. Supplier solutions include a dashboard program, advertising solutions, and direct-to-consumer tools.

City Hive says its universal POS integration automatically syncs inventory, pricing, and product data across platforms in real time, regardless of the POS system in use. The site also states that it has a UPC database with more than 4 million products and that new items are added daily. The company also offers demos, support, onboarding help, and customer success contact options.