CaseAI
CaseAI is an AI-powered receptionist designed to automate customer support and lead capture on WhatsApp. Aimed at service businesses and immigration consultants, the platform addresses the challenge of slow response times by providing instant, 24/7 replies to client inquiries. It operates through the official WhatsApp API and is based in Australia.
The tool enables users to train their AI receptionist by uploading business documents such as PDFs, DOCX, TXT, and CSV files (up to 4MB), or by providing website URLs. CaseAI reads and memorizes the content of these materials—brochures, guides, pricing sheets, and website pages—to ensure responses reflect the business’s actual information. The AI can answer client questions, handle frequently asked questions, and capture contact details like names and emails before any human interaction occurs. It also supports international lead capture across time zones and notifies managers via dashboard and email when a customer requests to speak with a human. For website integration, CaseAI offers an embeddable widget that can be added with a single line of code, providing instant replies and lead collection from site visitors. Human handoff is supported, allowing staff to intervene in conversations as needed.
CaseAI is delivered as a cloud-based service, requiring no technical skills to set up. Users connect their WhatsApp account, upload documents or website links, and can go live in minutes. The platform is designed to scale, handling from 10 to 10,000 messages simultaneously, and aims to reduce the overhead and delays associated with traditional receptionists.
Pricing is structured into three subscription plans: the Starter Plan at $29 USD per month includes 500 AI messages and 2 GB storage; the Pro Plan at $49 USD per month offers 2,000 AI messages and 5 GB storage; and the Business Plan at $149 USD per month provides 10,000 AI messages and 25 GB storage. Each plan supports one WhatsApp number and one manager seat, with options to purchase additional credits for more AI messages or storage. A free trial is available.
Overview
5 featuresCaseAI is an AI support agents project. It focuses on automating customer support and lead capture on WhatsApp for service businesses. CaseAI is a B2B product aimed at immigration consultants, service businesses, small businesses. There is a free tier. It ships for the web and embeddable surfaces.
Among its 5 catalogued features are whatsApp integration, AI receptionist, and lead capture. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- WhatsApp integration
- AI receptionist
- Lead capture
- FAQ automation
- Widget embedding
Built with & integrations
- Next.js
- x-nextjs-prerender header · /_next/static/ in the HTML · __next_f in the HTML
- Vercel
- x-vercel-id header · x-vercel-cache header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
Frequently asked questions about CaseAI
- What is CaseAI?
- CaseAI focuses on automating customer support and lead capture on WhatsApp for service businesses. It is catalogued under AI support agents on PulseGate.
- Who should use CaseAI?
- CaseAI is a B2B product built for immigration consultants, service businesses, small businesses.
- Does CaseAI have a free plan?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does CaseAI run on?
- CaseAI runs on the web and embeddable surfaces.
- Is CaseAI still maintained?
- Unverified. CaseAI has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What are alternatives to CaseAI?
- Similar projects tracked by PulseGate include CaseAI – Click to Chat, action.ai, and iZap.ai.CaseAI – Click to Chataction.aiiZap.ai
- Does CaseAI have an API or integrations?
- Yes — CaseAI exposes a public API.
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